Directory requests and support

Choose a request type and give us enough information to identify the relevant venue or page. Do not submit passwords, access codes, payment-card details, identity numbers, or other sensitive personal information.

Updating a venue? Find its detail page and choose Request an update to fill in the venue reference automatically.Find a venue

Request typeUpdate informationCorrect listing text, images, contact details or opening information.Get supportAsk about using the site or a problem with an existing request.Report abuseReport infringement, impersonation, harmful material or other misuse.

What does this concern?Your relationship to the venueListing referenceRequired for updates. Open the venue page and choose “Request an update” to fill it automatically.On-site image pathRequest detailsDescribe what should be updated, what help you need, or what you are reporting. Include context we can use to check it.Supporting URL (optional)Contact emailYour email is used only to follow up this request and will not appear on the public listing.

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When you submit, your request details are transferred to EnquiryNow for PlayNow HK to process.